The variety of breakfast options, including freshly baked croissants and yogurt, was a delightful way to start the day.

The King room we booked was significantly smaller than expected and lacked the refrigerator that was advertised.

Spacious family room with comfortable beds. Elevators required one key, causing some inconvenience during our stay.

The attached restaurant provided a good variety of

dishes for both breakfast and dinner, making our stay enjoyable. The staff were accommodating, and the room spacious, though we did encounter some noise from the nearby street. Overall, a pleasant experience close to transport links.

Excellent breakfast variety with local options available.

On the downside, the room description wasn't accurate. We expected a larger King room with a sofa bed but found it smaller than anticipated, without the promised amenities like a refrigerator. Additionally, the breakfast lacked sufficient vegetarian options, and we felt uncomfortable when staff questioned our choices during breakfast.

Central location made exploring Zug a breeze. just a short walk to the train station and local attractions. Room was spacious and modern, equipped with air conditioning and a flat-screen TV. The breakfast included a variety of options that catered to all tastes, from fresh fruits to delicious pastries. Staff were exceptionally helpful, providing local tips and assistance when needed. However, the noise from the street was noticeable when windows were open, though closing them offered a soundproofed experience. Additionally, the gym access was limited and required additional payment. Overall, the value for money was decent, considering the amenities but some discrepancies in room descriptions could be improved for clarity.

Convenient location near train station, unique 9-pin bowling lane, private underground parking

The lack of wall sockets near the bed makes charging devices inconvenient!!! The air conditioning units are too loud, disrupting sleep quality at night!!! Consider clearer communication regarding room features to avoid confusion upon arrival.

the staff offered free local transport passes for buses and lake cruises.

Family with children suitable

The breakfast was very nice, they had all sorts of Swiss goodies and was included in the room rate! The staff were really friendly and gave us a few tips on where to take the kids around, made the whole experience a lot better.

It wasn't cheap, but considering the experience, it was acceptable.

Family with children fantastic experience

The breakfast was really nice, full of options for everyone, and the staff were friendly, going out of their way to provide us umbrellas when it rained! We had a nice moment when we lost my son's penguin toy and they went above and beyond to mail it back to us, it really showed how much they care.

It wasn’t inexpensive, but given the overall quality it was tolerable.

Had a lovely stay with top-notch breakfast filled with Swiss treats. The old-fashioned bowling lanes were a fun surprise. Only downside was occasional street noise. still, absolutely would return!

Amazing place with excellent amenities like free wi-fi, a bar/lounge area, and tv. The staff helped me find great dining options on my first stay. I’m looking forward to my next city break here!

The staff at Hotel Zugertor was incredibly friendly and accommodating. I loved that they helped us with free local transport options, including tickets for buses and a lovely Lake Cruise. The rooms were spotless and the breakfast offered a delightful variety of options. The location was fantastic, just a short stroll from the train station, and the peaceful atmosphere allowed us to relax after our daily adventures.

The air conditioning was a bit loud at times.